The country's largest double drive-thru organization is headquartered in Tampa, Florida. Approximately 100 corporate employees are dedicated to providing a wide-variety of support services to Company and Franchise restaurants. That's why we call our corporate office the Restaurant Support Center (RSC). Check out the many ways we serve our restaurants to see if there is a match with your skills and experience!










    • Finance Manager – Marketing Analysis

      This position oversees all financial aspects relating to marketing efforts at Checkers/Rally’s, working closely with senior marketing and finance leadership to evaluate, analyze, report, and draw insights on all aspects of marketing tests, promotions, coupons, etc. This includes sales, costs, and other metrics as well as the dependent variables of each. POSITION ACCOUNTABILITIES: • Analyzes marketing strategies o Marketing tests, promotions  Partners with marketing team to offer financial perspective on all marketing activity, helping to guide the organization to the most optimal decisions  Provides proactive and timely analysis on all key metrics with a focus on results, insights and observations  Works collaboratively with the cross-fuctional team, create and maintains financial worksheets for all initiatives  Summarizes results of all activity to company leadership team, drawing insights and recommendations as appropriate o Coupon activity  Works closely with the marketing team, recommends markets and timing to achieve desired goals  Tracks and reports progress and redemption at the restaurant level  Reports weekly results against goals, highlighting variances and rationale/insights o Pricing analysis & requests  Serves as the primary point of contact with vendor partner RMS  Leads discussion and decision process around all pricing activity  Communicates pricing decisions as necessary to IT, Operations, etc. • Creates and Maintains Annual Financial Plan by Marketing Event o Creates and updates sales forecast of all primary messages, secondary messages, growth layers and other activity by event on an annual basis o Highlights events with challenging comps vs. plan and make appropriate recommendations to solve o Reports actual performance vs. plan on consistent basis and facilitates discussions as necessary • Manages NPF fund o Partners with marketing and accounting to establish, track, and report on the NPF fund throughout the year o Highlights above/below budget activity and facilitate discussions to resolve potential issues SECONDARY ACCOUNTABILITIES: • Partners with field marketing team to provide Franchisee support as necessary • Serves as back-up for Operations Analysis Manager and Director, Financial Planning & Analysis as necessary • Serves on cross-functional projects/teams as needed • Performs other duties and projects as assigned. EMPLOYMENT STANDARDS Knowledge • High level of analytical skills with the ability to think independently, take corrective action, and to resolve inquiries and requests for information. • Ability to deal with ambiguity and propose creative solutions • Ability to establish and maintain robust processes relied upon by senior management • Excellent customer service skills with the ability to engage others and establish rapport • Excellent verbal and written communication skills with ability to effectively communicate and build relationships with all levels within the organization, and with guests, franchisees, and suppliers. • Excellent organizational skills with ability to handle multiple priorities, meet demanding deadlines, adjust to sudden changes in workflow, and maintain high quality standards. • Ability to effectively present information and respond to questions from groups of managers, clients, Guests and the general public. • Ability to maintain all job-related information in a confidential and private manner. • High level analytical and problem solving skills Education • Bachelor Degree in a related field Experience • High degree of proficiency with Microsoft Office suite and Internet software • Over three years of related experience • Experience in QSR industry preferred • Highly proficient in Excel and Microsoft Office Suite Essential Physical Requirements • Ability to read, analyze and interpret written information such as procedure manuals, Company communications or governmental regulations. • Ability to frequently use hands to finger, handle or feel. • Ability to Travel may be required to attend off-site training, meetings and seminars. • Ability to sit for prolonged periods in one location which may be restricted to the employee’s workstation. • Ability to lift and/or move up to 20 pounds


    • Real Estate Manager - Mid West

      This position is responsible for identifying, sourcing and presenting new Checkers’/Rally’s restaurant sites. This position works closely with both Company Operations and Franchisees to proactively identify and negotiate locations that will support successful, high producing restaurants. POSITION ACCOUNTABILITIES: Real Estate 1. Provides input into the appropriate site model for both traditional and non-traditional venues. 2. Revises and maintains the site approval and handoff processes. 3. Maintains the strategic market planning process for sales and development to meet or exceed development and opening goals. 4. Develops and maintains the appropriate tracking systems in order to supply opportunities for sites to appropriate franchisee networks or company development. 5. Creates systems and manuals to support company and franchisee site selections of new Checkers/Rally’s locations. 6. Ensures the delivery of brand standards in all areas of Real Estate 7. Develops a site pro-forma template. 8. Creates and manages any new site volume estimation models necessary for appropriate site selection. 9. Develops and maintains a real estate broker network in selected key markets and responds to broker inquiries that help feed the pipeline of sites for new development 10. Presents proposed sites to the Development Committee for review, input and approval. Communicates results to franchisees or appropriate Company operations leads. 11. Provides asset management services to the brand as needed. Service 1. Initiates, expands, develops and maintains close, productive and resourceful relationships with peers, Franchise and Company Operations Leadership, Franchise Sales and Administration staff, and Construction staff. 2. Establishes and manages relationships with franchisees, vendors and staff 3. Ensures successful franchisee relations and communications with Restaurant Support Center 4. Serves as a liaison between franchisees, vendors and Company personnel Operating Budget 1. Meets operating budget for Real Estate cost center 2. Communicates anticipated variances to Development leadership Controls 1. Ensures franchise candidates meet or exceed qualifying standards Policies and Procedures 1. Follows procedures as outlined in Operations Manual and other Company manuals 2. Complies with EEO and labor law requirements Administration 1. Submits required reports and paperwork on a timely basis 2. Up to 70% travel may be required Employee Relations 1. Escalates problems to upper management Other duties as assigned EMPLOYMENT STANDARDS Education Bachelor’s degree from a four year college or university Experience At least 5 years real estate experience; or equivalent combination of education and experience Over 5 years experience with site selection and real estate management


    • Sr. Brand Manager

      The Senior Brand Manager conceives, validates and implements national marketing calendar events, strategic brand initiatives, menu strategy and pricing as well as manages the strategy, implementation, communication and success measurement of the national calendar. To succeed one must be a bright, highly motivated and ambitious team player that is driven to succeed and looking for an opportunity to advance with proven performance. This person will be detail-oriented, have a strong work ethic, and take ownership of his/her work. Education • Bachelor’s degree in Marketing, MBA preferred. Experience • 4-5 years of marketing experience in retail, restaurant or consumer packaged goods is required. • Experience working with cross-functional teams that bring new products and promotions to market. • Expert project management skills. Six Sigma training is a plus. • Prior management/leadership experience preferred. Essential Requirements • Up to 25% travel may be required


    • Learning Solutions Program Developer

      The Program Developer is responsible for the creation, maintenance, continuous improvement, and consultation of our training plans and programs. This position develops and delivers an on-line and blended learning environment while assisting on Team Member and Management Training initiatives or national meeting workshops as required and participating on cross-functional teams in the design, development, testing and execution of training to improve or expand the Checkers/Rally’s Operating System. Education • Undergraduate degree with significant course work and/or certification in adult education, instructional design, instructional technology, and interpersonal/organizational communication. Experience • At least 3 years of Instructional Design and Instructional Technology experience required. • Experience in Instructional design/delivery which leverages multiple delivery approaches, including the use of technology-driven platforms for training delivery, evaluation, and administration. Experience working with e-learning authoring software, storyboarding, and learning content management systems. • Retail management (QSR industry preferred – other industry experience considered) and project management experience required.



Required field